If you are looking to return your order, we are here to help!
We offer a 45 day return policy.
Please note the following exceptions to our return policy:
- Earrings due to hygiene reasons.
- Made to order items.
- Returned items must be returned in original packaging.
- Returned items must have no visible signs of wear or use.
How to return an item:
- Fill out our contact us form here
- Include your order number (this is found on your order confirmation)
- Receive instructions on how to ship your return.
Cost of shipping return is not included. We do not take responsibility for lost products.
If you have any questions please don't hesitate to contact us by filling out our Contact us form here
Our 1 Year Warranty
This warranty doesn't protect against jewellery that is intentionally damaged, worn irresponsibly, accidental damages, damage due to misuse, scratching, loss of stones, loose, bent or broken prongs, rhodium wear, wear and tear, discoloured gemstones due to chemical reactions, and any circumstance not due to manufacturing defects.