If you are looking to return your order, we are here to help!

We offer 45 day returns from date of your purchase.

Please note the following exceptions to our return policy:

  • Earrings due to hygiene reasons.
  • Made to order items.
  • Returned items must be returned in original packaging.
  • Returned items must have no visible signs of wear or use.

Refunds will be issued via the original payment method within 5 days of receiving return shipping costs are non-refundable.

How to return an item:

  1. Email us at
  2. Include your order number (this is found on your order confirmation)
  3. Receive instructions on how to ship your return.

Additional Information:
Cost of shipping return is not included. We do not take responsibility for lost products.
If you have any questions please don't hesitate to contact us at 


All Solvar jewellery is covered by a 12 month warranty from the date it was purchased.

Each piece of Solvar is individually designed and crafted in the highest standard using centuries old craftsmanship skills. We use only the finest gold and sterling silver and all our jewellery is Irish hallmarked by the Dublin Assay Office.

This warranty covers faults in materials and craftsmanship and does not apply if damage is caused by unreasonable use, neglect or normal wear and tear from regular use.

In order to make a warranty claim, you need to have purchased your Solvar jewellery through our website and you must provide proof of purchase.

How to make a claim:
Please email our customer support team with your order details and a description of the fault, photos are also very helpful.

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