If you are looking to return your order, we are here to help!
We have an extended returns policy for the holiday season. Any orders placed from 1st November 2023 can be returned up until 16 January 2024.
Please note the following exceptions to our return policy:
- Earrings due to hygiene reasons.
- Made to order items.
- Returned items must be returned in original packaging.
- Returned items must have no visible signs of wear or use.
Refunds will be issued via the original payment method within 5 days of receiving return shipping costs are non-refundable.
How to return an item:
- Email us at info@solvar.com
- Include your order number (this is found on your order confirmation)
- Receive instructions on how to ship your return.
Additional Information:
Cost of shipping return is not included. We do not take responsibility for lost products.
If you have any questions please don't hesitate to contact us at info@solvar.com